VOIP

The convergence of computer, web and telephone technologies has been so marked that the telephone is now just one aspect of information and communications technology delivered via the LAN.

The ability of web technology to deliver communications flexibly and at a lower cost than hitherto has hastened this convergence and to the extent that the imminent and inevitable demise of the company switchboard, or PBX, and specialist telephone cabling and other infrastructure is predicted by most commentators.

Low cost, high speed ADSL and SDSL broadband links (xDSL) mean that voice can be carried with not just equivalent but, in many cases, improved quality and with new and enhanced features made possible by the adoption of web technology.

VOIP is flexible; handsets can be added as required and in any location with single point or LAN access to the web.

VOIP systems are set-up with no planning, installation and commissioning delays using existing xDSL facilities or standard 2 wire analogue phone lines (converted to offer xDSL).

VOIP is low cost; both the costs of ownership - comprising purchase and maintenance - and operation are significantly lower than with traditional PBX switched PSTN services. And because of VOIP's inherent granularity, large, up front capital costs are avoided and replaced by incremental costs as handsets are added one by one. No longer do entire PBXs have to be uprooted and replaced because they have been outgrown and neither do businesses run the risk of buying more switching capacity than they need.

The pace of change brought about through VOIP is self-evident. Whereas the traditional phone system has hardly changed in years, the coming together of the web and telephony has led to a continuous stream of new features and ways of putting the telephone to work. Not least of these is the ability to add home workers and field based staff to the telephone system as though they were working at the next desk.

If your business is dynamic with a changing workforce profile, or is based in two or more locations or employs home workers or a field based workforce you are likely to find the move to VOIP beneficial.

To download product literature click on the links below:

DTI VOIP Guide (Adobe .pdf format)
DTI VOIP Guide (Microsoft Word .doc format)

For more details click the Contact US button at the top of the page and let us demonstrate what we and the latest VOIP technology can do for your business.